In India we don’t have any direct communication between the government and public in an efficient way for solving the problems i.e. for getting a problem solved in our place we have to bribe the officials and get them solved in 2 months which can be solved actually in one month of time. In order to overcome this problem previously National Informatics Centre has launched a site named Prajavani through which public can post the petitions or complaints in the site and get them solved in a specified time and can also know the status of the complaint or petition he has lodged at any time. NIC has launched this site with the goal of Right To Information Act (RTI Act) i.e. providing the complete information of a place to the user at any time. But it failed in providing the complete information to the public and is providing only the complaint lodging facility to the public

In the approach to the Swatch Bharat Mission, the objective is to promote cities that provide core infrastructure and give a decent quality of life to its citizens, a clean and sustainable environment and application of 'Smart' Solutions. The focus is on sustainable and inclusive development and the idea is to look at compact areas, , create a replicable model which will act like a light house to other aspiring cities. The Cities Swatch Bharat Mission is meant to set examples that can be replicated both within and outside the City, catalysing the creation of similar clean Cities in various regions and parts of the country.